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National Software Systems strives to stay on the cutting edge of Information Technology by continually educating ourselves in order to enhance our capabilities.
Is your phone a Smart One?
In today’s fast paced world, the trend is for technology and for everyday life to become more integrated. This is true not only in our personal lives but also with business. Companies are looking for ways to get information to their workers in a timely and efficient manner. In business, Email is now a necessity, and responding to important messages quickly is part of the business model. The question is how?
A traditional solution is to carry a laptop and pull the Email when on-line. The problem is that this tends to lead toward long periods of time of being disconnected. Often times, it is difficult to find secure access to the Internet and users turn off their laptops while transporting them. Hours or days can go by before the user gets to read their Email.
The solution comes from having a device that is always connected and is small enough and useful enough to take anywhere. Another important feature is the ability to support “push” technology. This means that the person doesn’t have to check their messages; it is simply pushed to the device. One such device is the “Smartphone”. Choosing the right model can be confusing. There are Palm, Blackberry and Windows Mobile devices. The two major players in the use of “push” Email technology are Blackberry and Windows Mobile. The choice depends on your personal taste and the underlying technology of your Email infrastructure. If your company uses Microsoft Exchange then a Windows Mobile device will work best. Although the Blackberry will work but it requires the purchase of additional software.
Recently, a client came to us with this exact problem. They already had their business working on Microsoft Exchange 2003 and had purchased several Windows Smartphones for their staff. While the potential was there, their IT department lacked the knowledge to completely configure the solution. This is where our company came to the rescue and picked up where they left off. Once correctly configured, the solution worked perfectly and is a ‘set it and forget it’ technology. This has made the company more efficient and productive.
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