Business Network Installation & Support – collaboration
Our network engineers are well versed in system design, specification, migration, integration, upgrades and development of the following client-server technologies:
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- Microsoft Server Installation and Support:
ü Windows 2003, 2000 and NT Server
ü Small Business Server 2003
ü Exchange Server
ü SQL Server
ü Proxy Server
ü Citrix Server
ü Terminal Server
ü ISA Server
ü SharePoint Services
ü Novell Server
- Software Installation and Support:
ü Microsoft Operating Systems: Windows 2000, XP, Vista
ü Microsoft Office Suite
ü TrendMicro Antivirus
ü Acronis
- Network Development and Maintenance
- VPN & Remote Access Configuration
- LAN Design & Internet Connectivity
- Firewall and Network Security
- TrendMicro Security Solutions
- Virus and Spyware Removal
- Spam / Junk E-mail Filter
- Backup Solutions by Acronis
- Hardware Support: Windows Mobile Devices, Printers & Scanners
- Scheduled proactive On-site Maintenance Visits
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Support plans
At National Software Systems, we know that your company’s daily critical business processes rely on your computing technologies. We recognize that it takes a high level of understanding and varied experience to assist you with your on-going operation. For this reason, we take a pro-active approach to support your business network.
ü All our clients receive our Standard Support Plan (SSP) that includes on-going server maintenance, installation of server upgrades and technical support on a quarterly basis. SSP is billed at our standard hourly rate.
ü We also offer an Enhanced Support Plan (ESP), which includes server support with a four hour response time to business-critical problems. ESP is billed as a yearly flat rate in addition to the hourly rate required to resolve the emergency issue.
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